Yes...I finally got on. Two days later. Bellsouth.net gave me
one set of instructions over the phone and then sent this--too
late--today! Oh well.... The cause was as per the following
admission by BELLSOUTH.NET. Their "new" ACCELERATOR technology slowed
and eventually stopped my computer from making any kind of LINK
CONNECTIONS!" I guess that's why it's fast! You can't go anywhere
with it but you can turn it on and off...all day long. All the connections
and links worked fine after I deleted Bellsouth's ACCELERATOR. Sorry to
have misled you or any other member.
Dear BellSouth Dial Internet Service
Customer,
Thank you for taking time to contact BellSouth Dial Internet
Service. We
appreciate the opportunity to address your concerns because it
is our goal to
provide the highest quality Internet service
available.
Yes, this issue is related to the Accelerator software.
[Honest of them anyway!] First you will need
to
delete the temporary internet files in the Accelerator, then in your
browser.
Right Click on the Accelerator Icon in the TaskBar.
Left
click on 'Options'.
On the 'Temporary Files' tab, click the 'Delete Files'
Button.
Click 'Ok'.
For Internet Explorer:
Click on 'Tools'.
Choose 'Internet Options'.
Click on 'Delete Files'.
Click 'OK'.
Click
on the 'Settings' button.
Click on the 'View Files' button.
Click on
'Edit'.
Click on 'Select All'.
Press the 'Delete Button' on the
keyboard.
Click 'Yes'.
Close this window with the 'X' in the top
right-hand corner.
Click 'Ok'.
Click 'Ok' again.
Close the
browser.
Cold Reboot.
If all of this has been done, and the
issue still persists:
Click on 'Start'.
Go to 'Programs'.
Go to
'BellSouth Accelerator Technology'.
Click on 'Uninstall BellSouth
Accelerator Technology'.
Try to download the product again.
If this does
not resolve the issue, completely uninstall the program. There
are
currently issues within the program. We recommend that you check back
with us,
as we will be releasing new versions of the program as
improvements are made.
Again, thank you for this opportunity to address
your concerns. [But no! It's your concern! I
may go elsewhere!] Please feel free to contact us again if you have
additional questions or comments. [In psychology, they call this
Bellsouth sign-off: "cognitive dissonance" or a powerful demo of the
"passive-aggressive-dependent personality disorder."]
Sincerely,
Bellsouth Email
Support
1-800-436-8638
1-800-4DOTNET
----- Original Message -----
Sent: Sunday, October 26, 2003 9:14
PM
Subject: Re: Korean War Web Ring
Blake:
It worked fine when I tried the link in your message. Did you get
to the site? My dad had me say less specific stuff than I had intended
for our site which appears in the ring...
Vincent